Policy on the Processing of Personal Data on the Website

• Fulfilling any requests and/or complaints regarding the services provided;
• Providing the services requested from the EUROCAR 4 RENT website;
• Advertising and publicity;
• Market research;
• Direct marketing techniques.

All the data of our clients, apart from their accounting documents, will be kept for a period of 5 years. It may be shared with contractual partners within the territory of Romania (courier services, etc.). The legal basis of the processing is constituted both by the performance of the contract and by the legitimate interest of EUROCAR 4 RENT to optimize its range of services, to permanently inform clients about its promotions and offers, to build client loyalty and to reward their devotion.

Regarding the personal data of clients, they have several rights which they can exercise through a standard written request, addressed to EUROCAR 4 RENT, the necessary data being mentioned above. These rights are:

• The right to request access to personal data. Our clients have the right to obtain a confirmation as to whether or not the personal data concerning them is being processed.
• The specification of the data processed, its purpose, the retention period and the degree of its disclosure.
• Being reinformed about the rights held regarding personal data,
• Requesting the communication of the data in electronic format, in which case the data will be provided in an electronic format currently used by EUROCAR 4 RENT, unless the clients request the communication of the information in another format.
• The right to lodge a complaint before the supervisory authority, in the event that the client considers that the processing of their personal data infringes EU Regulation 2016/679 (GDPR).
• The right to request the deletion of the data. Clients have the right to ask EUROCAR 4 RENT to delete the personal data concerning them, without undue delay, and EUROCAR 4 RENT has the obligation to delete the personal data concerning them, where one of the following reasons applies:
  • The personal data must be deleted in order to comply with a legal obligation of the controller under European or national legislation.
  • The unlawful processing of the data.
  • The exercise of the right to object regarding the use of the data for the purpose of direct marketing.
  • The personal data is not necessary for the fulfilment of the reason for its collection / processing.
  • The exercise of the right to object under the conditions described at the right to object and there are no legitimate grounds that prevail with regard to the processing.
• The right to request the restriction of processing. This may be requested under the following conditions:
  • In the case of objecting to the processing, for the period during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.
  • In the event that the controller no longer needs the personal data for the purpose of processing, but the client requests it for the exercise, defense or establishment of a right in court;
  • The non-exercise of the right to deletion and the unlawful processing.
  • The finding of the inaccuracy of the processed data, for a period that allows EUROCAR 4 RENT to verify the accuracy of the data.
  • In the case of the restriction of processing, EUROCAR 4 RENT will inform clients before the restriction is lifted.
• The right to object. Our clients have the right to object to the processing when the purpose of the processing is direct marketing, including the creation of profiles when the measure is related to that direct marketing. In the case of exercising the right to object, EUROCAR 4 RENT will no longer process the client’s data except in the presence of a legitimate, proven reason that justifies the processing and that prevails over the interests of the client’s rights, or if the purpose of the processing is the defense, exercise or establishment of a right in court.
• The right to request EUROCAR 4 RENT to rectify the data. Our clients have the right to request the rectification of personal data that is inaccurate or the completion of incomplete data, including by providing a supplementary declaration.
• Requesting a free copy of the personal data processed; we reserve the right to charge a fee for several copies requested.